Privacy Policy

Plano Concrete Solutions ("we," "us," or "our") operates the website planoconcretesolutions.com. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website or contact us through our online forms.

Information We Collect

When you submit our contact form or request a free estimate, we collect the following information: your full name, phone number, email address, the service area or neighborhood you are located in, the type of concrete service you need, a description of your project, and optionally how you heard about us. We do not collect any information beyond what you voluntarily provide through our forms.

How We Use Your Information

The information you provide is used solely to respond to your inquiry, prepare an estimate for your concrete project, and communicate with you about the services you have requested. We may use your phone number or email address to follow up on your inquiry or provide updates about a scheduled project. We do not use your information for marketing purposes unless you have explicitly opted in to receive communications from us.

Information Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties. Your information is kept strictly between you and Plano Concrete Solutions. We may disclose your information only if required by law, such as in response to a court order or legal process.

Cookies and Tracking

Our website does not use cookies for tracking or advertising purposes. We may use basic analytics tools to understand how visitors use our website, such as which pages are visited most frequently. These analytics tools may collect anonymized data such as your browser type, device type, and general geographic region. No personally identifiable information is collected through analytics.

Data Security

We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention and Removal

We retain the information you submit through our contact form for as long as necessary to respond to your inquiry and complete any resulting project. If you would like us to delete your personal information from our records, you may contact us at info@planoconcretesolutions.com or call us at (214) 751-8014, and we will remove your information within 30 days.

Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@planoconcretesolutions.com
• Phone: (214) 751-8014
• Location: Plano, TX